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Wingify × IMB Bank

Wingify x IMB Bank, from guesswork to 87% conversion lift

+87% Home Loan Conversion Rate

Hunch-based guesswork to data-driven experimentation

Why it works

The case study earns credibility by separating test results from post-implementation year-over-year results, giving two distinct evidence layers rather than one cherry-picked number. The exit-popup campaign produces a genuine insight: the tool revealed that users were not abandoning, they were missing information, which reframed the optimization strategy. The Clarity tag applies as a secondary because discovering why users dropped off was genuinely new visibility, not just a conversion number going up.

Steal this

Split the results table into 'test results' and 'post-implementation YoY' rows. This two-layer proof structure makes the numbers more credible and harder to dismiss as a fluke.

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  • Vendor Wingify
  • Customer IMB Bank
  • Industry Fintech / Payments
  • Trigger Ad-hoc experiments lacked data and structure
  • Format Written narrative
  • Structure Challenge-Solution-Results
  • Medium Web page