Yotpo × Boardriders
Yotpo x Boardriders, 4.5x repeat purchases across a 9-brand loyalty program
4.5x higher repeat purchase rate for loyalty redeemers
Fragmented multi-brand data to unified customer view
Members read free
Unlock the full breakdown
Enter your email to open every case study in the library: the full screenshot, why it works, and the one thing worth stealing. One email unlocks all of them.
Free. No spam. Unsubscribe anytime.
You're in — enjoy the library.
Why it works
The story leads with a striking uplift number and backs it with a credible comparison group: redeemers versus non-redeemers. The omnichannel POS integration is a genuine New Capability element, because connecting nine brands across 90-plus physical stores via a custom API was not previously possible at this scale. The participation rate benchmark comparison (6-18% versus the 3-5% industry norm) gives readers an external reference point that makes the numbers feel real.
Steal this
Use a redeemer-versus-non-redeemer split to show lift. Comparing two groups within your own customer base is more credible than a before-and-after, and it isolates the program's effect without needing a control study.
Click to enlarge ↗ This is editorial commentary and curation. The case study, screenshot, and all metrics are Yotpo's published work; we link to the source and lead with our analysis.